Customer service
Your questions are important to us, please call or email. We reply to email within 24 hours.

Environmental commitment
We continue to do our best to be as environmentally responsible as possible, with the way we live and do business from using non-toxic materials and supplies to recycling. The wood used for our guitar cases come from a sustainable source and our finish is organic. This website, hosted by the Ipower company is powered by 100% wind.

Warranty
Our products are designed and built to provide a lifetime of satisfactory performance under normal use. We warrant our products for a period of three years to the original purchaser from the date of shipping.

Canceled orders
An order can be canceled before shipping. Payments will be refunded back to the account used for purchase.

Returns
We pride ourselves on our 100% customer satisfaction. Merchandise can be returned within 45 days of the date of shipping. The merchandise must be in its original packaging and crate and in unused condition. Return shipping must be prepaid. The amount of purchase will be refunded back to the account used for purchase. For any warranty related issues please contact us.